Return & Replacement Policy

1. 7-Day Replacement Window

Customers are eligible for a replacement within 7 calendar days of physical delivery if the product arrives dead-on-arrival (DOA), physically damaged in transit, or has missing components.

2. Appliances Inspection Process

For large appliances including Air Conditioners, Refrigerators, and Smart TVs, an authorized brand engineer technician will visit your address within 24 to 48 hours to inspect and certify replacement issuance.

3. Refund Processing

Once returned items are inspected at our warehouse, approved refunds are credited back to the original payment source (credit card, UPI, or bank account) within 3-5 business days.